SF express will reduction of SMS Notifications & Full Implementation of SFHK App Push Notifications

2025-03-18

According to SF express , SF express will reduce SMS notifications starting 14 April, 2025. All self pick-up notifications for parcels will be exclusively delivered via app push notifications through our official mobile application "SFHK App", significantly mitigating the risk of counterfeit message scams.

 
If the customers choose pick up from SF stores, customers are advised to download the SFHK App in advance and enable app push notifications on their mobile devices to ensure timely delivery alerts. Additionally, customers can monitor real-time shipment status through the "SFHK App",  including waybill number, delivery route, sender and recipient details, and service fee breakdown, etc.

Thank you.